Quality
ISO 9001-certified since 2009
- Company organised around 7 processes,
- Numerous daily control processes starting with quotation, receipt of your orders, receipt of inventory, manufacturing (cross-check), prior to dispatch,
- 3 steering committees prior to Management review.
Quality in 2020, in figures.
- 4.96/5 Satisfaction Survey rating
- 41 complaints received, i.e. 0.76% (5,647 files)
- 77% of Team members designated as Senior experts or with acquired expertise
- ISO 27001-certification underway
